Managing the unexpected : resilient performance in an age of uncertainty / Karl E. Weick, Kathleen M. Sutcliffe.
By: Weick, Karl E
.
Contributor(s): Sutcliffe, Kathleen M.
Material type: 
TextPublisher: San Francisco : Jossey-Bass, c2007Edition: 2nd ed.Bibliography: Includes bibliographical references (p. 161-185) and index.Description: xii, 194 p. : ill., map; 24 cm.ISBN: 9780787996499 (cloth); 0787996491 (cloth).Subject(s): Crisis management | Leadership | Industrial managementDDC classification: 658.4/056 Online resources: Table of contents | Contributor biographical information | Publisher description | Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.4 W425 2007 (Browse shelf(Opens below)) | Available | 34284003364676 |
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Includes bibliographical references (p. 161-185) and index.
Managing the unexpected: what business can learn from high-reliability organizations -- Expectations and mindfulness -- The three principles of anticipation -- Principles of containment -- Assessing your capabilities for resilient performance -- Organizational culture: institutionalizing mindfulness -- How to manage mindfully.
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