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The first-time manager's guide to performance appraisals / Diane Arthur.

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By: Arthur, Diane.
Material type: TextTextPublisher: New York : AMACOM, American Management Association, c2008General Notes: Includes index.Description: x, 166 p. ; 23 cm.ISBN: 9780814474402 (pbk.); 0814474403 (pbk.).Subject(s): Employees -- Rating of -- Handbooks, manuals, etcDDC classification: 658.3/125 Link to full-text: Table of contents
Contents:
Performance appraisals : an overview -- Managers as coaches -- Managers as counselors -- The golden rules of performance appraisals -- Gathering information -- Preparing to conduct appraisals on former coworkers -- Forms and ratings -- Writing guidelines -- How to begin -- What to discuss -- How to listen actively -- How to act : the importance of body language -- How to handle challenging performance-appraisal situations -- How to avoid typical performance-appraisal pitfalls -- How to conduct appraisals on different-performance level employees -- Performance appraisals for employees who telecommute.
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Includes index.

Performance appraisals : an overview -- Managers as coaches -- Managers as counselors -- The golden rules of performance appraisals -- Gathering information -- Preparing to conduct appraisals on former coworkers -- Forms and ratings -- Writing guidelines -- How to begin -- What to discuss -- How to listen actively -- How to act : the importance of body language -- How to handle challenging performance-appraisal situations -- How to avoid typical performance-appraisal pitfalls -- How to conduct appraisals on different-performance level employees -- Performance appraisals for employees who telecommute.

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