Human relations for career and personal success : concepts, application, and skills / Andrew J. DuBrin.

Includes bibliographical references and index.

Understanding and managing yourself -- Human relations and you -- Self-esteem and self-confidence -- Self-motivation and goal setting -- Emotional intelligence, attitudes, and happiness -- Values and ethics -- Problem solving and creativity -- Dealing effectively with people -- Personal communication effectiveness -- Communication in the workplace -- Getting along with your manager, coworkers, and customers -- Managing conflict -- Becoming an effective leader -- Motivating others and developing teamwork -- Diversity and cross-cultural competence -- Developing career thrust -- Getting ahead in your career -- Learning strategies, perception, and life span changes -- Developing effective work habits -- Staying emotionally healthy -- Managing stress and personal problems.