If Disney ran your hospital : 9 1/2 things you would do differently / Fred Lee.
By: Lee, Fred.
Contributor(s): Second River Healthcare Press.
Material type: TextPublisher: Bozeman, MT : Second River Healthcare Press, 2004Bibliography: Includes bibliographical references.Description: 203 p. ; 22 cm.ISBN: 0974386014 (soft cover); 0974386006 (hard cover).Other title: 9 1/2 things you would do differently | Nine and one half things you would do differently | Cutural insights from a hospital executive who became a Disney cast member.Subject(s): Patient satisfaction | Consumer satisfaction | Health services administration | Employee loyalty -- Hospitals | Hospitals -- AdministrationDDC classification: 610.69Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 610.69 L511 (Browse shelf(Opens below)) | Available | 34284003352168 |
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610.69 G258 Interpersonal communication : a handbook for health professionals / | 610.69 K666 Treatment kind and fair : letters to a young doctor / | 610.69 L143 Doctor and patient | 610.69 L511 If Disney ran your hospital : 9 1/2 things you would do differently / | 610.69 M621 Understanding human behavior / | 610.69 M621 1998 Understanding human behavior : a guide for health care providers / | 610.69 P977 Health professional/patient interaction / |
Includes bibliographical references.
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