Managerial breakthrough : the classic book on improving management performance / J. M. Juran.
By: Juran, J. M. (Joseph M.)
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Material type: 
TextPublisher: New York : McGraw-Hill, c1995Edition: Rev. ed.Bibliography: Includes bibliographical references (p. 431-433) and index.Description: xxxiv, 451 p. : ill. ; 24 cm.ISBN: 0070340374 (alk. paper) :.Subject(s): Management | Personnel managementDDC classification: 658 | Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658 J974 (Browse shelf(Opens below)) | Available | 34284001318286 |
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Includes bibliographical references (p. 431-433) and index.
Breakthrough and control - a contrast -- Breakthrough - a panoramic view -- Breakthrough in attitudes -- The pareto principle --Mobilizing for breakthrough in knowledge -- The steering arm -- The diagnostic arm -- Breakthrough in knowledge - diagnosis -- Resistance to change - cultural patterns -- Breakthrough in performance - action --Transition to the new level -- Control - a panoramic view -- Choosing the control subject -- The unit of measure -- The standard -- The sensor --Mobilizing for decision marking -- Interpretation -- Decisions on the difference --
Taking action -- Managers, breakthrough and control --Completing the trilogy: quality planning.
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