Transform your workplace : 52 proven strategies to motivate, energize, and kick productivity up to the next level / Lynda Ford ; [foreword by M. Brian O'Shaughnessy].

Includes bibliographical references (p. 176-182) and index.

The retention connection -- Loyalty today -- Fast strategy #1: address potentially sticky situations head on -- Fast strategy #2: allow employees to stretch -- Fast strategy #3: ask for your employees' recommendations on job-related problems -- Fast strategy #4: assess the workplace environment on an ongoing basis -- Fast strategy #5: be a management gladiator -- Fast strategy #6: be available -- Fast strategy #7: infuse passion and let it show -- Fast strategy #8: be positively unpredictable when it counts -- Fast strategy #9: build positive alliances, even with the not-so-positive -- Fast strategy #10: celebrate the small stuff -- Fast strategy #11: delegate, enrich, and empower -- Fast strategy #12: encourage community involvement, tap into the energy -- Fast strategy #13: es, es (or eat, eat) -- Fast strategy #14: find opportunities to collaborate with other departments, units, etc -- Fast strategy #15: find out what motivates employees, and then use it -- Fast strategy #16: give credit -- Fast strategy #17: use simple feedback -- Fast strategy #18: what I like about you -- Fast strategy #19: involve employees in decision making whenever possible -- Fast strategy #20: involve employees in the hiring process -- Fast strategy #21: hold yourself to the highest standards -- Fast strategy #22: communicate for understanding -- Fast strategy #23: have a vision, take action -- Fast strategy #24: go to bat -- Fast strategy #25: eliminate all types of harassment -- Fast strategy #26: help raise your employee's eq ... and yours too! -- Fast strategy #27: grin, win and have some fun -- Fast strategy #28: develop leaders, not followers -- Fast strategy #29: use recognition that works -- Fast strategy #30: mentor -- Fast strategy #31: understand coaching responsibilities -- Fast strategy #32: understand how to coach for change -- Fast strategy #33: establish goals and have frequent goal meetings -- Fast strategy #34: know what your competition is doing -- Fast strategy #35: conduct effective department and team meetings -- Fast strategy #36: understand different strategies for dealing with conflict -- Fast strategy #37: help employees develop a "big picture" focus -- Fast strategy #38: get rid of the fickle finger of blame -- Fast strategy #39: lead the change in thinking -- Fast strategy #40: help your people adapt to change -- Fast strategy #41: look for opportunities to develop employees' skills -- Fast strategy #42: find the jewel (when the clouds are dark) -- Fast strategy #43: know when to raise the standard bar -- Fast strategy #44: use failure as a vehicle for success -- Fast strategy #45: understand the dynamics in the organization -- Fast strategy #46: give employees authority to solve problems -- Fast strategy #47: heat up the iron and then strike while it's hot! -- Fast strategy #48: know your employees' other sides -- Fast strategy #49: be creative to bring in the best and brightest -- Fast strategy #50: understand your own weaknesses -- Fast strategy #51: treat your employees like customers -- Fast strategy #52: know how to sustain improvements.