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Keeping the edge : giving customers the service they demand / Dick Schaaf.
By: Schaaf, Dick
.
Material type: 
TextPublisher: New York : Dutton, 1995General Notes: Includes index.Description: x, 358 p. ; 24 cm.ISBN: 0525937994.Subject(s): Customer services | Customer services -- United States -- Case studiesDDC classification: 658.8
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.8 Sch11 (Browse shelf(Opens below)) | Available | 34284001328277 |
Includes index.
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