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Motivational management : inspiring your people for maximum performance / Alexander Hiam.

By: Hiam, Alexander.
Material type: TextTextPublisher: New York : AMACOM, American Management Association, c2003Bibliography: Includes bibliographical references and index.Description: ix, 276 p. : ill. ; 23 cm.ISBN: 0814407382 (pbk.).Subject(s): Employee motivation | Personnel managementDDC classification: 658.3/14
Contents:
Introduction -- The quest for star performers -- Creating a positive performance environment -- Rethinking management communications -- Using motivational communication techniques -- Tackling the feelings that drive performance -- Providing challenging opportunities -- Using feedback to motivate -- Eliminating contaminants -- Transforming negative attitudes -- Appealing to individual motives -- Using recognition and rewards.
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Includes bibliographical references and index.

Introduction -- The quest for star performers -- Creating a positive performance environment -- Rethinking management communications -- Using motivational communication techniques -- Tackling the feelings that drive performance -- Providing challenging opportunities -- Using feedback to motivate -- Eliminating contaminants -- Transforming negative attitudes -- Appealing to individual motives -- Using recognition and rewards.

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