Personal selling : achieving customer satisfaction / Rolph E. Anderson, Alan J. Dubinsky.

By: Anderson, Rolph E .

Contributor(s): Dubinsky, Alan J .

Material type: Text

TextPublisher: Boston : Houghton Mifflin Co., c2004Bibliography: Includes bibliographical references (p. 469-477) and indexes.Description: xxii, 504 p. : ill. ; 26 cm.ISBN: 0618260455.Subject(s): Selling

| Sales management

| Consumer satisfaction

| Customer relations

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Two Weeks	Davenport Library Circulating Collection	Print-Circulating	658.85 An240 (Browse shelf(Opens below))	Available		34284001330679

Includes bibliographical references (p. 469-477) and indexes.

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Personal selling : achieving customer satisfaction / Rolph E. Anderson, Alan J. Dubinsky.

By: Anderson, Rolph E.

Contributor(s): Dubinsky, Alan J.

By: Anderson, Rolph E .

Contributor(s): Dubinsky, Alan J .