Memos to the president : management advice from the nation's top CEOs / edited with an introduction by James J. Schiro.

Communicating your vision--creating a charter for your administration / James P. Kelly -- Getting started--creating a distinct vision / Edward J. Ludwig -- Making important decisions about your core mission / Sy Sternberg -- The challenge of leadership versus management / Leonard D. Schaeffer -- Building your team and setting a vision / Joseph Neubauer -- Managing change / James J. Schiro -- Leadership for a changing world / William R. Johnson -- Deploying technology and changing culture / William D. Zollars -- Leading change to fulfill your strategic vision / Edward A. Belchschmidt --The importance of knowing and understanding your customers / Eric Kuhn -- The importance of people / J.W. Marriott, Jr. -- Managing in a values-driven environment / Arthur M. Blank -- Leading people in large organizations / Sidney Taurel -- Sustaining a learning culture / Archie W. Dunham -- Leading with values / Charles M. Brewer -- Changing results by changing behaviors / Fred Hassan -- Promoting ethical behavior in large organizations / Joseph D. Sargent -- Internet privacy and security issues you face / Esther Dyson -- Managing technology and people in large organizations / Solomon D. Trujillo -- Relationship technologies : managing in the networked world / Lars Nyberg -- Leveraging information technology / Earnest W. Deavenport, Jr. -- A five-step plan for improving organizations / James J. Forese -- Technology and the new economy / Richard Johnson.