Raving fans : a revolutionary approach to customer service / Kenneth Blanchard, Sheldon M. Bowles ; foreword by Harvey Mackay.
By: Blanchard, Kenneth H.
Contributor(s): Bowles, Sheldon M.
Material type: TextPublisher: New York : Morrow, c1993Edition: 1st ed.Description: xii, 137 p. ; 22 cm.ISBN: 0688123163 :.Subject(s): Customer servicesDDC classification: 658.8/12Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.8 B592 (Browse shelf(Opens below)) | Available | 34284001325919 |
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