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Managing knock your socks off service / Chip R. Bell and Ron Zemke.
By: Bell, Chip R
.
Contributor(s): Zemke, Ron.
Material type: 
TextPublisher: New York, NY : AMACOM, c1992Bibliography: Includes bibliographical references.Description: xii, 210 p. : ill. ; 24 cm.ISBN: 0814477844.Subject(s): Customer servicesDDC classification: 658.8/12
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.8 B413ma (Browse shelf(Opens below)) | Available | 34284001297803 |
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| 658.8 B285ma Marketing to women around the world / | 658.8 B289 Everyday credit checking : a practical guide / | 658.8 B389 Selling the invisible : a field guide to modern marketing / | 658.8 B413ma Managing knock your socks off service / | 658.8 B432 Payment in full : a guide to successful bill collecting / | 658.8 B457 Cases in marketing management / | 658.8 B464m Market-based management : strategies for growing customer value and profitability / |
Includes bibliographical references.
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