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Applying the Deming method to higher education : for more effective human resource management / Richard I. Miller, editor.

Contributor(s): Miller, Richard I | College and University Personnel Association.
Material type: TextTextPublisher: Washington, D.C. : College and University Personnel Association, c1991Bibliography: Includes bibliographical references.Description: xi, 133 p. ; 23 cm.ISBN: 0910402981.Subject(s): Deming, W. Edwards (William Edwards), 1900-1993 -- Contributions in management | Education, Higher -- Personnel management | Education | Personnel management
Contents:
The parable of the red beads / Joseph A. Burke -- Constancy of purpose for the improvement of product and service / Ronald K. Dye --Adopt a new philosophy / Juanita P. Fain -- Cease dependence on mass inspection / Samuel C. Heady -- End of the practice of awarding business on price tag alone / Terrence J. Hogan -- Improve the system of production and service / Dawn G. Hughes -- Institute training / Linda L. Hunt --Institute leadership / Ronald J. Hyson -- Drive out fear / Luther G. Smith -- Break down barriers between departments / D. Kevin May -- Eliminate slogans, exhortations, and targets for the work force / Shirley E. Meiners -- Eliminate numerical quotas / Tess Midkiff -- Remove barriers that rob people of pride of workmanship / Judy E. Shonebarger.
Institute a vigorous program of education and retraining / Stephen E. Miller -- Take action to accomplish the transformation / Joan P. Moser -- Cardinal diseases and obstacles / Richard I. Miller.
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Item type Current library Collection Call number Status Date due Barcode
Two Weeks Davenport Library Circulating Collection Print-Circulating 658 Ap58 (Browse shelf(Opens below)) Available 34284001224823

Includes bibliographical references.

The parable of the red beads / Joseph A. Burke -- Constancy of purpose for the improvement of product and service / Ronald K. Dye --Adopt a new philosophy / Juanita P. Fain -- Cease dependence on mass inspection / Samuel C. Heady -- End of the practice of awarding business on price tag alone / Terrence J. Hogan -- Improve the system of production and service / Dawn G. Hughes -- Institute training / Linda L. Hunt --Institute leadership / Ronald J. Hyson -- Drive out fear / Luther G. Smith -- Break down barriers between departments / D. Kevin May -- Eliminate slogans, exhortations, and targets for the work force / Shirley E. Meiners -- Eliminate numerical quotas / Tess Midkiff -- Remove barriers that rob people of pride of workmanship / Judy E. Shonebarger.

Institute a vigorous program of education and retraining / Stephen E. Miller -- Take action to accomplish the transformation / Joan P. Moser -- Cardinal diseases and obstacles / Richard I. Miller.

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