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The control theory manager : combining the control theory of William Glasser with the wisdom of W. Edwards Deming to explain both what quality is and what lead-managers do to achieve it / William Glasser.

By: Glasser, William, 1925-.
Material type: TextTextPublisher: New York : HarperBusiness, c1994Edition: 1st ed.Bibliography: Includes bibliographical references (p. 121-123).Description: xiii, 123 p. ; 22 cm.ISBN: 088730673X :.Subject(s): Deming, W. Edwards (William Edwards), 1900-1993 | Management | Control theory | Quality of productsDDC classification: 658.4/013
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