At America's service : how corporations can revolutionize the way they treat their customers / Karl Albrecht.
By: Albrecht, Karl.
Material type: TextPublisher: Homewood, IL : Dow Jones-Irwin, c1988Bibliography: Includes bibliographies and index.Description: ix, 241 p. : ill. ; 24 cm.ISBN: 1556230958 :.Subject(s): Service industries -- United States -- Management | Customer relations | United States -- Economic conditions -- 1981-2001DDC classification: 658.8/12Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.8 Al15a (Browse shelf(Opens below)) | Available | 34284001241678 |
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Includes bibliographies and index.
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