The complete idiot's guide to business etiquette [electronic resource] / by Mary Mitchell with John Corr.

Includes index.

Available through the EBSCO e-book Collection, which can be found on the Davenport University Library database page.

A Brief History of Etiquette in the United States -- Evolution -- New World Pioneers -- Early Manners -- The New Advisers -- Abundant Guidance -- The Decline of Opulence -- Into the Millennium -- Etiquette in the Business World -- Rough Stuff -- How to Handle Criticism -- How to Handle Compliments -- How to Handle Conflict -- Office Visits -- Asking for a Raise -- The Smoking Dilemma -- Dance of the Doors -- Elevator Downers -- Gift Gaffes -- Instituting Awards -- Greetings and Introductions -- Rising to the Occasion -- May I Introduce -- Introducing Yourself -- Then What Do I Say? -- Shaking Hands -- Touching Is Taboo -- Party Introductions -- The Name Game -- The Ritual of Business Cards -- What's Your Style? -- The Job Interview -- Opportunities Unlimited -- Do Your Research -- What Do I Wear? -- Making an Entrance -- Will You Pass the Screening Interview? -- Pros and Amateurs -- Writing a Thank-You Note Is Not a Choice -- In the Arena -- A Fact of Office Life: Meetings -- Treat Your Superiors Right -- Your Staff -- Rules for Your Home Office -- The Business Meeting -- Business Meeting Basics -- In the Chair -- The Importance of Agendas -- Outside Directorships -- Fund-Raisers -- Business Attire and Accessories -- The Code -- Different Cloaks for Different Folks -- Social Functions -- Clothes Talk -- How Do You Handle Compliments? -- Accessories Make a Statement -- Treat Your Feet -- Clothes Make the Man (and the Woman) -- Assembling a Wardrobe -- Two Truths -- Guidelines -- Let's Get Started.

Description based on print version record.