Normal view
MARC view
Entry Topical Term
001 - CONTROL NUMBER
- control field: 42612
003 - CONTROL NUMBER IDENTIFIER
- control field: OSt
005 - DATE AND TIME OF LATEST TRANSACTION
- control field: 20191028104449.0
008 - FIXED-LENGTH DATA ELEMENTS
- fixed length control field: 960509i| anannbab| |a ana
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
- LC control number: sh 96005575
035 ## - SYSTEM CONTROL NUMBER
- System control number: 225198
- Canceled/invalid system control number: sh96005575
040 ## - CATALOGING SOURCE
- Original cataloging agency: DLC
- Transcribing agency: DLC
- Modifying agency: DLC
053 ## - LC CLASSIFICATION NUMBER
- Classification number element--single number or beginning number of span: HE8788
- Classification number element--ending number of span: HE8789
- Explanatory term: Telecommunications
053 ## - LC CLASSIFICATION NUMBER
- Classification number element--single number or beginning number of span: HG1616.C29
- Explanatory term: Banking
150 ## - HEADING--TOPICAL TERM
- Topical term or geographic name entry element: Call centers
670 ## - SOURCE DATA FOUND
- Source citation: Work cat.: 96-641418: Telemarketing & call center solutions, 1995.
670 ## - SOURCE DATA FOUND
- Source citation: ABI-Inform
- Information found: (Call centers)
670 ## - SOURCE DATA FOUND
- Source citation: LC database, 5/9/96
- Information found: (call center)
680 ## - PUBLIC GENERAL NOTE
- Explanatory text: Here are entered works on service units devoted to handling inbound and/or outbound telephone transactions with customers.